Frequently Asked Questions

Here is a list of answers to frequently asked questions

Q: I have requested my login code and have not received it. Why?
A: First, unless your email address is already included in your alumnus profile, responding to your request is a manual process and may take up to 48 hours to respond. If you requested your login code and the system matched your provided email address, your login message is emailed to you immediately. If you do not see the message in your inbox, please check your spam/junk mail folder for the message. Be sure to add Reunited.com to you email whitelist as an approved to sender ti be assured of receiving future mailings from our site.

Q: Is access to Reunited.com really free?
A: Yes. For more details about our optional paid membership options, click here.

Q: What are the seating arrangements at the reunion?
A: There are no pre-assigned seats at the reunion. Seating is open and you are welcome to sit with whoever and wherever you wish.

Q: What is Reunited's refund policy?
A: A $10.00 processing fee per person will be assessed for all admission cancellations. Full refunds (less the processing fee) will be granted for all cancellations made prior to 5 pm EST on the Monday prior to the reunion, and will be processed within ten to fourteen (10-14) business days following the reunion. Admissions purchased after 5 pm EST on the Monday prior to the reunion are non-refundable.

No refunds will be granted for cancellations made after 5 pm EST on the Monday prior to the reunion, or for not attending the reunion. The processing fee does not entitle you to an alumni directory.
No refunds will be granted for photo orders, yearbooks on CD, extra alumni directories, or alumni directory advertising.

To request a refund, please send facsimile to (954) 337-0953, or e-mail to refunds@reunited.com requesting refund. Please include the classmates' name, school and class year in the request. If payment was made with a credit card, please provide the FIRST 4 and the LAST 4 digits of the credit card used to make your purchase.

Q: My class is having a two-event reunion -- Friday and Saturday Night. Can I pay for Friday Only?
A: Reunited does not offer an advanced admission ticket for Friday Night events which take place at local clubs and bars. The Friday Night party is only offered as an add-on for those classmates who are attending on Saturday Night. Your reunion committee has a commitment based on an attendance guarantee to the venue where the Saturday Night reunion event is taking place. Therefore, the main reunion event takes place on Saturday Night and all of our efforts are focused on getting as many people to attend on Saturday as possible.

Q: Where do I mail my payment?
A: Reunited accepts credit card, check and money order payments by mail. Please download and print your reunion brochure here and complete the order form found in the brochure. Then, send the order form, along with your payment to:
Reunited, Inc.
P.O. Box 2258
Evergreen, CO 80437